You will need your Council Tax account reference number when you call. All personal information will be processed in accordance with the current Data Protection Legislation and you have the right to see records relating to yourself and to ask that they be amended where they are inaccurate. Bereavement services. Your brown bin(s) must only be used for garden waste from your property, or from that of a neighbour's property if you are sharing one bin. The fixed charge applies to all households regardless of personal circumstances. You should use your existing brown bin. Email: waste.management@hartlepool.gov.uk, Customer Services You will receive an automated email notification to confirm this to the email you supplied us with when signing up to the service via direct debit. If you already receive helpin the way of assisted collections, you will automatically get help with your garden waste bin when you subscribe. No refund will be given for this. . Our website uses necessary cookies to assist with your use and navigation of the site. No, garden waste must be contained in the brown bins with the lid firmly closed. If you choose not to sign up to the garden collection service, you will need to make alternative arrangements for your garden waste. Garden waste service | Newcastle City Council receive a garden waste (brown bin) collection each fortnight. Garden Waste 2023/24 FAQs - Boston Borough Council You should contact us to provide accurate details of your move and a forwarding address. (opens new window) Your card details are stored on a server behind a secure firewall. Our collection crews are instructed to only collect brown bins which display a valid garden waste sticker. The service remains 45 for the first bin and 20 for any additional bins to be serviced, the same charge as last season. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. For 2023, we will collect your garden waste on alternate weeks, either on your green bin week or recycling bin week, between week commencing 03 April 2023 and week commencing 24 November 2023.Your garden waste collection will then resume 19 February 2024 until 31 . This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. Old accounts did not get transferred. Genuine missed collections are rare. The bin lifts fitted to our vehicles automatically detect any waste left over in the bin after it has been tipped. There may be a local market for this as it might be you could sell your bin for less than it would cost for us to provide a new bin. Bins collections are managed by your district, borough or city council. Direct Debit form If you bin hasnt been emptied it may be because it contains the wrong items or its too heavy. The contract is with you as the purchase of the service. Capita Pay360 are now sending email receipts from a different address. You can share only one bin with a neighbour if you both only have need of half a bin or less and have entered into a separate private agreement to share a bin and the costs of the service with a neighbour. Hartlepool Wastes not accepted for collection in your brown bin(s) include food waste, animal waste, soil (including large quantities of soil attached to plant roots), household waste and bricks/rubble. Twigs and small branches. Our crews will not attempt to free up waste stuck in the bin. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. Bins - Garden waste - Swale No, but you can transfer your subscription to your new property. Wheeled bins subscribers will receive a new sticker with a unique reference number that will replace the old one whilst residents using sacks will not receive stickers this year. There are appeal rights if you consider you are not liable to pay council tax. Home Bins, Littering and the Environment . It will be a matter for you to discuss this with your neighbour. Planning on moving house. For further information on Garden Waste collection please see this link. and returning it to us by email or post. If your original brown bin is damaged through your neglect or misuse or by wear and tear e.g. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other Council Invoices' link to make your payment and follow the on-screen instructions. As a result, Hartlepool Borough Council is facing increased costs of 10 million. To find out when your bin collections are due go to www.hartlepool.gov.uk/findmybinday. If you paid by debit or credit card last year, you can choose to pay by direct debit this year and your next payment will then be taken in April the following year. Direct Debit. Yes, if this is agreed with your neighbour. Simply complete the Direct Debit form (PDF) [793KB] and returning it to us by email or post. It reads: We are aware that some of our garden waste customers have received multiple yellow stickers in the post. The following link provides useful information on composting your waste at home Home composting | WRAP. Sign up and pay via a one-off online card payment. Garden waste can still be taken to theHousehold Waste Recycling Centre (HWRC) in Burn Road for free. We will not empty any bin(s) that does not display a valid sticker or where the sticker cannot be clearly seen by crews at the time of collection. Yes please grass cuttings, weeds and dead plants, twigs and small branches, hedge clippings, cut flowers and house plants, shrub prunings, leaves and the contents of hanging baskets. If the bin is damaged through neglect or misuse, e.g. It is for these reasons that we the residents of Boston and surrounding areas covered by the borough council, request that the brown bin yearly emptying paymentof 30is scrapped. Contact Information from Boston Borough Council. We recognise that many residents are currently struggling with the rising cost of living. We will contact you using the information you have given in your application and will then make a payment to the value of 45. That works out at just 2.25 per single bin collection - or, spread over a year just .87 pence a week. If you wish to continue with the service, you can sign up online through a one-off card payment by visiting our sign up page. A sticker is required to show our crews that you have purchased the service, our crews will not collect any brown bins which do not display a valid sticker. We accept no responsibility for personal agreements made between neighbours. Agenda for Council on Monday, 20th February, 2023, 4.00 pm Only authorised personnel may access this information. TS24 8AY, Powered by Jadu ContinuumHandcrafted by Spacecraft, Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council. You can also take your garden waste to the Household Waste Recycling Centre at Bittern Way, Wyberton for free. South & East Lincolnshire Councils Partnership, Lincolnshire Council Councils dedicated page. Garden waste. I rang the council and was told that this was an error by the people sending out the information. We monitor fly-tipping incidents and take action where necessary. Unlike household waste, local authorities are not required to collect garden waste. Email Us - info@boston.gov.uk. If you are unsure on your collection day, please call our customer service team on 01205 314200 and we will be able to inform you. Occasionally, if garden waste has become so compacted in the bin, particularly at the bottom, no matter how many times the bin is shaken, the waste will not come out. Collections may be suspended, such as in severe weather, without notice or compensation. Planning application fees. If the bin lid is ajar or open, this could damage our collection equipment and injureour crews. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. Sign up for garden waste scheme - and the chance to win goodies hamper Garden waste service | North Kesteven District Council Purchase of additional brown bin - . Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Paying your Council Tax - Boston Borough Council Here you can pay online for some council services including: Council tax and business rates. Lincolnshire County Council is charged by the end processor for each tonne of garden waste tipped, this is referred to as a gate fee. You will be notified of the charge/payment date. A refund will not be given to someone who has not satisfied the necessary legal requirements. As this is a new email address, it may be the case that the receipt for your payment email may end up in junk or quarantine folders. You can also give us a call on 01205 314200 or emailing us. For 2023, we will collect your brown bins on alternate weeks either on your green bin week or blue bin week, between 03 April 2023 and week commencing 24 November 2023. One of you will need to make a payment to receive the service, it will be your decision as to whether you want to share the costs of this with your neighbour. Your garden waste bin will not be collected until: If you move out of the Borough or stop using the service, we will not give a refund and you must inform us at your earliest convenience to ensure our systems are updated. The Council's terms and conditions are as follows: That you place appropriate garden waste into your brown bin. We will issue you a new sticker which you will need to apply to your bin(s), replacing your old sticker. If you're moving address you should take your garden waste bin with you. Sundry debtors invoices. If you are still unhappy, you can ask for your case to be referred to the council tax ombudsman. You will only have a new my account if you have set this up since then. If your bin is due to be collected, leave it out as usual. Direct Debit is simple, convenient and a secure way to pay. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. Should BBC decide to not scrap the yearly payment and assume that residents will discard of their own garden waste accordingly at the local landfill site, and consider the consequences that this will -, *increase the amount of waste going to landfill, *increase the chances of unwanted vermin, i.e Rats, Mice etc, You have failed to take into account all your residents views in regards to this yearly charge, including the consequences of not having bins emptied, which includes as follows -, *residents told at time of bin purchase that it was a "one off payment", *whether they agree or disagree with the new yearly 30 charge, *can they afford to pay the yearly charge, *residents who cannot pay for whatever reason are now left with unusable bins, which the council refuses at this time to refund, *are all residents able to discard of their garden waste themselves at the local landfill site. We use: GOSS for the electronic form, Data Graphic & UK Mail for printing, Capita for card payments. You are responsible for the contents of your bin. Welcome to Boston Borough's Waste and Recycling page We hope you will find all the information you need on Waste and Recycling in the Boston Borough area here. Our website uses necessary cookies to assist with your use and navigation of the site. Your direct debit will automatically be cancelled on our system. For building control invoice payment, please select the "All other Council invoices" link below to make your payment. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year. To make a booking, visit Household Waste Recycling Centre | Household Waste Recycling Centre | Hartlepool Borough Council or call (01429) 523333. We consulted with existing users of the service and 87.5% of respondents said that they would rather pay for the service than lose it. Our my account system was replaced in October 2022. Your service begins once you have paid your annual fee. Leaves. We ask that if you regularly generate more garden waste than your bin(s) can cope with, then you might want to consider purchasing another bin. One resident wrote to us to say: Two weeks ago I paid the fee to have my brown garden waste bin emptied and received the bin sticker and eight double sides of printed pages of information to go with it. We will ask the householder to remove the garden waste and dispose of it properly and then represent the bin for collection on the next scheduled collection. You can report a missed bin by emailing or calling 01205 314200. Sign up now! Another resident wrote to say: Today we received our sixth all dated the same. Boston Borough Council e-Payments - e-paycapita.com You should ensure your bin(s) is placed on the curtilage of your property on the night before your collection or by 05:30am on the morning of your collection. We will replace stickers free of charge for any property which has already subscribed to the garden waste collection service. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. [793KB] The price per bin has been held at 41. If you are new to the service for 2023, the sticker we send you needs to be fixed firmly to the back of the bin(s) just below the handles. See our tips on how to reuse your unwanted bin. No mention of future charges for the emptying service!! Boston Borough is set to benefit from 2.62million of new funding through UKSPF and REPF. South & East Lincolnshire Councils Partnership. We will not provide a service to your new address in any circumstances unless you notify us of your change of address. . You need to pay by 1st April 2023 to receive the garden waste collection service for 2023/2024. The charge to receive the garden waste service is 45 per annum for the first bin and 20 per annum for a second and any subsequent bins. Direct Debit is simple, convenient and a secure way to pay. About the service | Garden waste service 2023 to 2024 | Hinckley Residents can sign up from 1st March 2023, either on-line, over the telephone on (01429) 523333or in person at the Civic Centre. No. Our opening times are changing from Monday 1 May. Collections at the new property cannot commence, however, until the sticker has been removed from the bin at the previous property. Car parking season tickets. Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. David Medlock has joined a prestigious list of people and organisations to be awarded the Honorary Freedom of the Borough. If your bin becomes damaged via the collection process we will repair or replace it free of charge, as soon as is reasonably practical, on one occasion. If you do not notify usof your change of address, we will not be able to collect your bin. Report a missed bin collection. Ferez-vous la mme chose. You may make a variety of payments using this secure site with most major credit or debit cards.What may I pay?You may pay for any of the accounts shown below by clicking on the selected item.Additional services will be added as we continue to develop this facility. Here is your bin collections calendar for 2019/20 https://bit.ly/2BAMwnq #bins #calendar #boston You think a mistake has been made in calculating your bill. If we hold bank details for you any monies due to you will be returned by BACS, if not then a cheque will be issued usually within 10 days of your account being closed. Collection of first bin - 40.00. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. We will collect your brown bin(s) 21 times a year between April and November. The garden waste subscription charge for 2023/24 is 35 for the emptying of one brown bin fortnightly. If we do this, we will notify you providing details of when your new collections will be. Welcome to the Boston Council 24 hour secure Internet payments service. South & East Lincolnshire Councils Partnership. Please present your bins at the kerbside with the handles facing outwards on the night before your collection, or by the latest 5.30am on the morning of your collection. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. No, we will notcollect any additional waste placed next to or on top of your bin. Please note that to be entered into the draw, you will need to sign up online on or before Sunday 30th April 2023. Please tell us your new address using our online form below. If you pay by debit or credit card, you must renew the service every year. Click below to find out more about the help available from the Council and other organisations. These optional cookies won't be set unless you enable them. You can keep and reuse your bin if you wish. Please note: Brown garden waste bins will continue to be emptied until Friday 27th November 2020 and then collections will stop for the winter period. To sign up for garden waste collections, you first need to buy a brown bin. Please note: All bins need to be presented for collection by 5.30am on your collection day There is less than one month to go until the Boston May Fair returns, where the Showman's Guild arrive to take over the Town Centre with their variety of fairground attractions. We can often amend some of our collection routes which may mean the time your bin gets emptied will be different to your usual time of collection. You will then need to pay an annual collection charge. Pay by cash, free of charge at any PayPoint station. 34 for an additional bin. Payment of council tax is due in statutory instalments and must be paid on or before the due date. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. It is a common concern that fly-tipping will increase as a result of the introduction of charges for garden waste collections. Only householders that have subscribed will have their brown bins emptied from April 2023. We won't move your brown garden waste bin for you. We also recommend you report the theft to Lincolnshire Police on 101. Further information about this payment card security standard can be found at PCI Security Standard. You can also register here, by calling (01429) 523333 or by calling into the Civic Centre. You should notify us by email at gardenwaste@boston.gov.uk or by calling 01205 314200. Our crews will check bins which they suspect may have garden waste, they will do this by observing bags or loose garden waste, particularly at the bottom or middle of the bin. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in . Sign up for or renew garden waste collections | Buckinghamshire Council You can compost your garden waste or take it to Household Recycling Centre on Burn Road free of charge. They will also need our bank details, which are:Sort Code: 40-12-30Bank Account Number: 41644750. The budget report had been taken through the Corporate and Community Committee on the 17 th January . The competition is not open to employees or members of Boston Borough Council or their immediate families. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. As part of its 2023/24 budget, theCouncil has agreed a package of measures to address thesituation. Angry Boston residents have contacted The Standard after receiving multiple stickers for their brown bins. As published by Boston Borough Council itself, "In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. The bill will be returned to you with a receipt for your payment. New customers can pay and order a bin via our online form. Your Waste - Boston Borough Council If you do want to return your brown bin, you can do so online or by calling 01429 523333. Use this form to pay your brown bin collection charge. These optional cookies won't be set unless you enable them. Your garden waste (brown) bin won't be emptied until the correct year's sticker is displayed. You will receive a letter each year detailing the amounts you must pay and the dates they are due. If you die during the period you have paid for the service, then a pro-rata refund for the annual service charge only will be made to your estate, or to an individual who has been identified as being granted probate. Therefore, we are advising that these folders should be checked and the addresses should be added in your mail applications as a 'safe sender', if you do not get your receipt as quickly as usual, before you contact our Offices. To pay by Standing Order or Online Banking, contact your bank.