However, if the appliance is out of warranty, the customer may be responsible for covering the cost of labor. I opened the door again with that the door catapulted open, glass shattering and falling out. Do not hit the glass with pots, pans, or any other object. Follow the steps listed below to replace this component. A word to the wise--if you're thinking of buying a Bosch oven, you might want to consider some other brands--unless you like the taste of glass in your favorite recipes. NBC 5 Responds reached out to Bosch, asking what type of glass was used in their 30 double oven. Aside finding the convection horribly uneven, I recently ran it on self-clean, completed the cycle, opened the door to inspect the cleaning and wipe down, closed the door and heard an odd crunch sound. Then wipe down the bottom & sides & run the self-clean cycle. Love your videos and web site. cleaning We were told we'd be lucky to get 10 years out of any appliance anymore. (She had moved in less than a year ago.) I called BOSCH about it, they sent a local tech and I was told it would be a $500 repair - and that BOSCH only covers the appraisal visit. WebCleaning The Inside Oven Window. Non-emergency, as one of two ovens was functional the whole time. Here is a link to reports that are readily available on SaferProduct.gov related to this issue: The Kenmore brand places the highest priority on the safety of our products and those who use them. After turning off my oven and opening the door, I found the glass door had shattered. Step 2: Switch the circuit breaker off for safety. Some additional information which may be helpful is the reference to the glass pulled from our owner's manual. You cannot foresee purchasing an oven with impurities in the oven door glass. Sorry to hear your oven is out of warranty. Harsh, toxic chemicals are what you encounter when you dont have a self-cleaning oven or use cleaners instead of the cycle. Ugh, someday I want to get one for our home. No way! What happens when something that you cook in (and on) happens to be made of glass? Everyone I've spoken to there has been very pleasant, and seemingly focused on resolving this issue. Wow,I did not know about the self cleaning process!Thank you for your input on such a dreary task as oven cleaning. Before starting your self-clean cycle, try to remove any heavy food residue (if possible) from the bottom or side of the oven. With the glass out, now you can sprinkle the surface with baking soda, following this with a generous spray We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Yikes, camargo! About 15 minutes into cooking two trays of steak, the inner sheet of glass in the oven shattered into a thousand small pieces, showering the meat with delicious chunks of broken glass! Log in or register to post comments But Meshulam says while the explosions are becoming more common with the use of soda lime glass, there is no need to fear the self-cleaning feature on your oven. You can customize the coverage and pricing to fit your needs. Better yet, be home to supervise the process in case a fire alarm does go off or you encounter another issue. Response for Kitchen Aid statement from WTVD, the ABC station in North Carolina. I now keep aluminum foil on the bottom of the oven and I haven't cleaned it again. I suppose you could get a self-clean option that a future buyer might use, but they seem fraught with more risk than reward. WebConsider buying an extended warranty if you still can, but I would not be afraid to use self clean. 2. Experience what over 70,000 homeowners already know: A Landmark Home Warranty helps provide protection for your home and budget! Not sure how long that will take and of course, it is 2 weeks before Chrustmas. I didn't really know what it happened until I walked over and I peered inside and thought something doesn't look right at all," she said. There are many things on earth that you don't want getting into your food, and glass is one of them. 1. To help understand what may have happened in this case it is important to understand the nature of Tempered Glass - often referred to as "safety glass" - which is used in a number of products in and around the home (Tempered glass can be found in automobiles, shower doors, table tops, coffee carafes etc.). You can easily replace a broken GE oven door by following these steps: You can find a visual aid for performing these steps in this YouTube video:GE Oven Door Glass Replacement. No way will I use that self-cleaning cycle. Take everything out from inside and around the oven, including the drawer underneath. Over half of the inside layer of the glass door was crumbled and mostly laying on the floor of the stove. Step 4: There is a latch on each door hinge. Another Bosch shattered. Ill just use Easy-Off. what do you think about before using can I keep any sheet on the base? Step 7: Lift the door off and set it on a sturdy cloth lined surface. 24-1/8 x 19-1/2 x 19-3/8: Overall Width: 29.875: Overall Height: 47.0: Approximate Shipping Weight: 171.0: Hit most off, but how do you get rid of thin film, not thick enough to scrape, on the bottom? We did not get a response, but they did agree to replace Cheryls oven, saying: BSH Home Appliances is committed to the highest standards of safety, quality and craftsmanship, and has a long-standing history of providing consumers with appliances that uphold the highest safety and quality standards., Copyright 2023 NBCUniversal Media, LLC. I had documented the whole sequence of conversations. I ABSOLUTELY LOVE EVERYTHING ELSE ABOUT IT!!!! It was pretty scary. From 1996 to 2013, there were around 440 complaints across different brands on Consumer Affairs, which represents 0.02% of ovens in the world. He said hes been on too many house fires that started due to the high temps of the self-clean cycle. 6 or 7 years old. A tempered glass oven door will shatter because of micro-cracks that form over an extended period. - Kitchen Seer, Self-Cleaning Oven Homesteading.knittedintruthandlove.com, The best way to Clean A Self Cleaning Oven?! Ahhh, there have been other issues with this oven, like the ever dimming display on the microwave control panel (now barely visible) and the weird way that closing the microwave door would sometimes turn the lower oven on (a ghost in the machine?). 3 DIY Cleaners That Will Make Your Home Smell Great! Shatter Surprise: Why is the Glass in Some Oven Doors Suddenly Exploding? They are: Special Door Care Instructions - Most oven doors contain glass that can break. Step 4: Lift the lock motor up and pull it forward. Step 1: Locate the ovens circuit breaker. Hope it can be resolved easily and to your satisfaction. According to a King5 NBC news report in 2014, some brands' online complaints about this problem have increased from 19 in 2011 to more than 62 in 2013. To put your Bosch oven door back on, follow the steps listed below. Do not hit the glass with pots, pans, or any other object. You can also access reports related to this issue by visiting http://www.saferproducts.gov/Search/Result.aspx?dm=0&q=ovens+and+glass&srt=0&t=2. Help! Called Bosch, and they tried to call as well; were also unsuccesful in getting in touch with them. Productos diseados para asegurar el ptimo desempeo en aplicaciones de acuacultura y vida acutica. They did replace it, and now I avoid the self-clean cycle. Steve Geringer in North Carolina said his Kitchen Aid oven exploded during the self-cleaning mode last Christmas. Every week, Melissa delivers new videos dishing expert advice on cleaning products, tools, DIY substitutes, and practical, timesaving solutions to everyday problems. Great experience with CJ and his crew. Self-Cleaning Neighbors including me thought there was something burning or rotting in the building. camargo, you do know of consumeraffairs.com, yes? That little ball has some strange properties.Meshulam said, adding, over time it's fighting to get out. This is for your own protection, so if you hear a loud click and it wont open, rest assured that its doing the right thing. On the plus side, the lower (non-convection) oven works well, and succesfully survived its first self-clean cycle. Doing so may lead to glass breakage.". Cleaning our oven takes a lot of work, and every time I do it, I fantasize that we have a self-cleaning one. 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Shut it down to cool so I could open it. Something like your oven? So I took the racks out, and pressed Clean, then Start. But Bosch..how do you sell ovens that can't use the clean cycle? If the glass oven door still appears foggy or shows streaks, apply a drop of grease-cutting dish soap to a damp cloth and use it to wipe down the door. I absolutely agree with DLR. Their glass obviously isn't strong enough. Oh the glass exploded, oh well????? My daughter had the glass of her 2 1/2 yr old General Electric double oven shatter and she was just heating up a pizza. Racks can easily be cleaned in a sink or tub using a soft sponge and a little DIY cleaner. WebDon't use the door to close the oven racks. By email, spokeswoman Eloise Hale said, "We take the safety of our products seriously and work diligently with industry regulators to ensure the glass used in oven doors is performing as expected.". My newer oven is essentially spotless at all times. Bosch says to bad out of warranty. GE did not say how bad the damage must be to result in shattering. No self-cleaning cycle for us. WebOur patio doors feature: Solid frame; Self-cleaning tracks; Anodized aluminum track built into ridge; Adjustable spring-loaded suspension system; Steel reinforced panels; Acadian GE 30" Free-Standing Electric Convection Range Please share experience with appliance cabinet hinges! Tempered glass is made by quickly heating the glass up to more than 1,200 degrees Fahrenheit and then running it through a highly pressured cooling process. Never run the self-cleaning feature on your oven. Step 5: Carefully slide off the inner glass and set on a cloth lined surface. In some cases, companies will replace or repair the oven free of charge even after it's out of warranty. Exploding oven doors: Isolated incidents or greater safety Called, and the owner claimed it was not on their calendar. One sheet of glass fell edge-wise on my foot! Like many Americans who were stuck at home during early days of the COVID-19 quarantine, Cheryl, who considers herself more of a cook than a baker, decided to make brownies. WebUnfortunately, news about shattering glass oven doors is more common than most people realize. Scratching, hitting, jarring or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. Step 1: Switch off the ovens circuit breaker. Do not attempt to replace the glass yourself, as it can be dangerous and may void any warranties. After the cycle has completed, the door will remain locked until the oven has cooled down completely and is safe enough to open. I turned the self clean off and got to spend a Sunday evening vacuuming shards of glass out of every nook and cranny of the ovens and the area around them. The smell of melting plastic alerted me to the horrendous mistake. It will get hot, and, depending on how bad the inside of your oven is, there might be a smell and a bit of smoke that goes with it. Second time. I called the store of purchase and that eve I received a call from a Bosch rep. Next day someone was sent to change the springs. Step 12: Take out the screws which hold the door hinges in place. I have had my $3000+ new Bosch Induction Free Standing range for about two months. GE did not say how bad the damage must be to result in shattering, stating breaks are very rare, but the company uses a tempered glass design to break safely - just in case. I wrote this guide to help you fix your shattered oven door, as calling a technician is costly. Step 3: Take out the screws which hold the black cover plate on the front of the oven. There are hundreds of videos posted online showing the aftermath of explosions that occurred during the self-cleaning process - and not just for Bosch appliances. A lawsuit could provide money back to consumers who had their oven doors shatter, as well as force the manufacturer to provide a fix for the issue. Attorneys working with ClassAction.org are investigating whether a defect is causing the glass doors on certain ovens to shatter. GE response to KGO, ABC station in San Francisco: General Electric admitted the glass on a range can suddenly shatter if it's been damaged before. But the consumers we talked to said they didn't do any of those things, and that had nothing to do with the ovens exploding. Although a home warranty will not repair or replace your oven door shattering, we do our best to help keep our customers educated and protect them when their systems and appliances fail from normal wear and tear (or old age). self cleaning Although most warranties won't cover the problem since it isn't caused by normal wear and tear,it may be covered by the manufacturer as a manufacturer defect. From what I am reading the delays were due to local repair shops and not Bosch themselves. If you would prefer to replace it, get a new one. This saves you from having to run the self clean cycle twice, which for really really bad ovens sometimes has to be done. It gets very dirty when baking things like pork chops and is very difficult to clean. How to Clean Oven Door Glass (DIY) | Family Handyman Don't miss out on our monthly newsletter! Exactly! No one would come out as far as we lived! good luck! In a small bowl, combine 1/2 cup of baking soda with about two tablespoons of water to create a spreadable paste. Speaking for myself, I had a performance question/issue and had called Bosch on it, they gave me the contact name and information of a company. I pushed "start" was all I did. WebBosch oven door glass shattered during self clean ON SALE - UP TO 75% OFF Bathroom Vanities Chandeliers Bar Stools Pendant Lights Rugs Living Room Chairs Do not hit the glass with pots, pans, or any other object. Bosch clearly has some service problems, at least in this area (New England). Remove the screws that secure the front Do not close the oven door until all the oven racks are fully in place. Productos de alto desempeo en seguridad, resistencia y bajo costo, diseados para trabajos en condiciones ambientales extremas en aplicaciones de extraccin de minerales. Step 8: Switch the circuit breaker back on. 3. Step 1: Disconnect the power to the oven by switching the circuit breaker off. Manufactures like Electrolux point out the glass in its ovens are in compliance with federal and industry safety standards. Took some time to sweep/vacuum it all up. Step 1: Unplug the microwaves power cord. We heard a pop and sure enough, the inside glass shattered into thousands of little pieces. The self-cleaning cycle will take care of that fine. That is nonsense. To Clean A Self-Cleaning Oven Its important to contact a qualified technician or the manufacturer for assistance in repairing a shattered oven glass. Electrolux points out that the glass in all their ovens are in compliance with federal and industry safety standards. Doors Baton Rouge, LA - Acadian Windows & Siding Place some old towels on the floor in front of the oven to catch any Dont forget to remove the racks inside your oven. If your oven does explode, take pictures, contact the manufacturer and file a report with the CPSC. The local shop ("All Lines Appliance Repair") has not called me back. Glass can break. Just remember to follow any safety precautions stated in the instructions, ventilate the area, and keep your pets far away from the kitchen. I thought I'll clean the oven before I have someone come look at it, Cheryl said. WebWe have a oven , month before it goes out. I have had an oven fire about 5yrs ago (bad heating element) and left me w PTSD, couldnt touch new stove for 2yrs. Scratching, hitting, jarring or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. So scary! You should leave the door slightly open while grilling. WebOverview Self Help & FAQs Contact Us 1-800-735-4328 Find a Servicer/Book a Visit Online Overview Refrigeration Drawers Wine Reserves Glass Door Refrigeration Combo Copyright 2022 Temperature Master | Privacy Policy | Terms & Conditions | Contact, Oven Keeps Shutting Off? Step 3: Pry off the door trim using a flat head screwdriver. http://www.consumeraffairs.com/homeowners/bosch.html. One of the screws retaining the door seems to have popped and it literally launched the thing open under spring tension and sent broken glass flying everywhere. Whoever invented the self-cleaning oven is brilliantcleaning the oven is one of the most difficult cleaning tasks we have to face in the kitchen. Step 7: Remove the door handle and get a new one. Surely Bosch being rather pricey would get this problem resolved on future as well as current ovens.