You will receive your refund credit note by email. If for whatever reason you are due a refund, we will always refund your money as soon as we can. You can also call our Customer Service Department or your Travel Advisor. What can you use your Carnival shareholder onboard credit for? Cunard - cruise cancelled/refund requested 16 March (cruise 28 March). Just select it as your refund method through your tax software and type in the account number and routing number, or tell your tax preparer you want direct deposit. WASHINGTON Even though the Internal Revenue Service issues most refunds in less than 21 days for taxpayers who filed electronically and chose direct deposit, some refunds may take longer. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. Whether you file electronically or on paper, direct deposit gives you access to your refund faster than a paper check. Even after the cruise shutdown lifted and the company desperately tried to save money, they just limited the types of fares that passengers could use for the OBC - they didn't do away with it altogether. If you had booked one of these now cancelled cruises using an FCC from a previously cancelled cruise, you will receive the same value of that FCC back. I booked a cruise on QM2 in good faith.Now as I approach embarkation - its a litany of : You need to do a covid test; You have to print your boarding pass ; you have to print your own address labels; iron your clothes ? An official website of the United States Government. WebHow to check the status of your refund: Go to Your Orders. Your routing and account numbers can be found on the bottom of your checks, through your online banking application or by contacting your financial institution directly. Posted November 1. No answer - I sent a lot of emails to get booking support and nothing. *For United States and Canada residents only, excluding New York and Quebec. She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. Queen Mary Christmas market cruise what a joke so disappointing from start to finish it was a complete rip off Too long to list all the complaints we came across every day but just want to let people no dont bother you will be disappointed You get charged to sneeze on that ship its a joke all about taking your money Staff didnt no how to smile or have a conversation with you some was really rude especially in the duty free shop Never got one breakfast order right in 4 days Food was served cold in the restaurant and plates taken away before you finished your meal disgusting.This was the worse cruise Ive been on will never go with Cunard again Royal Caribbean and P&O for me. Millions of people use them to help file and pay taxes, find information about their accounts, get answers to tax questions and get tips on filing a return. Maybe the best solution is avoiding a refund request in the first place, says Thomas, the travel advisor. Cunard refund scandal Cruise in May cancelled Feb 2022, paid 1598.00. Companies can ask for reviews via automatic invitations. Hung on for an hour today before finally giving up. Why is it so difficult, I cancelled an airline ticket last week , one press of button money in credit card two days later. You may also like: Cruising with Kids: 19 Essential Tips. #1. After two cancelled crossings we have decided to apply for a refund instead of accepting future cruise credit as next year's dates do not suit us. I have paid a great deal for this cruise and I am concerned about the poor quality of Cunard's offering. Contracted COVID on board Queen Victoria Oct 2022. I submitted a refund application again over a week ago and again had no email and have heard nothing. His main motivation is wanting to avoid long Covid. What cruise lines offer free onboard credit to Carnival shareholders? Verification can help ensure real people write reviews about real companies. The luxurious ship completes at least one crossing a month between April and November, taking about seven days. We have had over 25,000 affected bookings compared to our usual handful per week, they are taking longer to process than usual despite expanding the team and working 7 days a week. If you cruise on Carnival, Princess, or any other Carnival-owned cruise line, you can get free onboard credit on every cruise, just for being a Carnival stockholder! You may also use your FCC to upgrade your Cunard fare type or stateroom on an existing booking. Where your holiday is protected by one of our partners' guarantees*. "The best solution is prevention," she said. Those filing electronically in this group need their Adjusted Gross Income, or AGI, from their most recent tax return. Please note we are only able to process refund requests via this online form. Cruise in May cancelled Feb 2022, paid 1598.00.Expected full refund. I have booked a Cunard cruise. About 2,000 Queen Mary 2 passengers have had their voyage cancelled due to a technical issue. If your cruise or holiday has not been changed you are not entitled to a Refund Credit Note. FCCs issued as a result of any further cancellations by Cunard will be applied to guest accounts in the weeks following the announcement. Whats your favorite way to get free onboard credit on a cruise? When you book a holiday with Planet Cruise your money is always protected through ATOL or ABTA guarantees. Let me know in the comments below! Wine ridiculous prices. In prior years, the IRS issued more than 9 out of 10 refunds to taxpayers in less than 21 days last year. Refunds may take up to16 weeksif you live outside Canada and file a non-resident personal income tax return. There has not been anything. If your refund amount isnt what you expected, it may be due to changes we made to your tax return. Their "Cunard Care" ionsurance also turned me down. For one of our ATOL protected package holidays, we have sold the package to you as an "organiser", in accordance with the provisions of the Package Travel and Linked Travel Arrangements Regulations 2018 ("PTR"). We booked a cruise from Southampton to Venice departing September 2022. Depends on the country I think. ago Thank you! I think in UK anyway, cruise lines are more like budget airlines than full serviceairlines, in that their tickets are non refundable. Once an FCC has been applied to a new booking, in the event of a cancellation of a voyage by the guest, any refund will be provided in the form of an FCC less any cancellation charges that have been incurred. If you do not use all or part of your Refund Credit Note before the Expiry Date, you may request a cash refund of the balance. Together with the Cunard Building and the Port of Liverpool Building, it is one of the so-called three graces - a hat-trick of historic structures on the citys waterfront. Please disregard this and rest assured that any fees will not be incurred as a result of this cancelation. If they filed a paper return, taxpayers should allow four weeks before checking the status. Applying for free onboard credit as a Carnival shareholder. To the extent that any supplier voucher or free amendment options remain available to be used, paragraphs 4-6 above shall continue to apply. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The sales rep told her the same payment that took a second to make would take 120 days to refund. Is climate change killing Australian wine? Early Saver and other promotional fares (excluding net rates) cannot be transferred, as set out in the terms and conditions of the booking. Explore in 3D: The dazzling crown that makes a king. P&O Cruises and Cunard are refunding some customers directly, you will be contacted by email by the cruise line if you are eligible for a direct refund. When booking online, your total FCC balance will be applied against the cost of the new voyage you are booking online. Remember, they have thousands of customers to pacify here, and this cannot be done overnight, as some bookings are complicated. Your refund should only be deposited directly into U.S. bank or U.S. bank affiliated accounts that are in your own name; your spouses name or both if its a joint account. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-2','ezslot_13',603,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-2-0');You may also like: How to Save Money on Cruises. I love sharing my best cruise tips with you, along with reviews of cruise destinations, shore excursions, cruise ships and cruise lines. Join the nine in 10 taxpayers who get their refunds faster by using e-file and direct deposit. The Refund Credit Note can be used for no other purpose than as set out above. Cunard has cancelled our cruise to New York & Caribbean for Christmas but are hanging on to our deposit.We were informed on 2nd September 2021 that we could have a refund if we wanted.We applied for this on 2nd September (28days ago ) and still waiting after being told it would take 7-10 days.Phoned twice since and dealing with staff who have been giving different excuses.Will not cruise with them again ! These may include: For more details, see Tax Season Refunds Frequently Asked Questions. 1. Sign-up. I really did not expect it to be so soon. You just need to provide proof of shares at the time you submit it. 90 - 57 days. When booking online, your total Future Cruise Credit balance will be applied against the cost of the new voyage you are booking online. WebThe Cunard Fare and Early Saver: Period before departure within which written notice of cancellation is received by Cunard. For any questions regarding using your FCC online, please see our helpful guide. FCCs can also be used toward other charges on a booking including CunardCare*, Cunard CompleteAir** (flexible air only), Cunard Transfers, Hotel Packages**, and Taxes, Fees & Port Expenses that are in addition to the cruise fare. Take out Cunard Customer Services, currently an oxymoron. Send a missive, explaining the ongoing problems, concerns, your asks, and requesting thei Whilst FCCs issued prior to July 2021 by ABTA, and January 2022 by ATOL, are protected under ABTA or ATOLs scheme of financial protection, both organisations will have withdrawn protection for FCCs across the travel industry by 30 September 2022 (if they remain unused and not applied to a booking). Find out what their policy is and expect it on the last day. The internet was poor years ago it as bad if not worse. Telephone numbers and email addresses will be removed. If any law, regulation or guidance issued by the UK Government, Civil Aviation Authority or ABTA requires us to change the Refund Credit Note (or these terms and conditions) in order to align it with such new measures, we reserve the right to do so. So now having been told that Cunard has agreed to pay our expenses that we incurred whilst finishing isolation in LA it is a nightmare actually trying to get them! This is "no problem" according to the FAQ's.The least telephone wait time has been one hour.What are they doing?I completed the online form one week ago but unsurprisingly, no reply.If you want a responsive, easy to deal with holiday company, pick someone else. You can also call our contact centre or your travel agent. You can also contact your Travel Advisor or call our Customer Service Department to use your Future Cruise Credit as payment across multiple Cunard voyages. Next to the relevant order, select View Return/Refund Status. After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by telephone. However, if this does not meet your needs and you would prefer a refund to the amount of monies paid on your booking, we ask that you use our online form to request one. If they tell you to stop sending in multiple applications, you will know you have achieved your objective. Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. However, a new destination may be permitted**. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. But trust me, it only takes five minutes, and youll earn between $50 and $250 (or a similar amount in other currencies) to spend on your next cruise. Extra processing time may be necessary. That's good to hear, thanks for reporting back. Refunds that are direct deposited are not delayed for disaster and other weather-related events affecting mail delivery. The sales rep told her the same payment that took a The current shareholders benefit letter indicates that OBC are available through July 31, 2023. Page Last Reviewed or Updated: 04-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, When to Expect Your Refund if You Claimed the Earned Income Tax Credit or Additional Child Tax Credit, Tax Season Refund Frequently Asked Questions, Electronic Federal Tax Payment System (EFTPS), Tax Season Refunds Frequently Asked Questions, Treasury Inspector General for Tax Administration, Corrections to any Recovery Rebate Credit or Child Tax Credit amounts, Payments on past-due tax or debts, offset from all or part of the refund amount, 24 hours after e-filing a tax year 2022 return, 3 or 4 days after e-filing a tax year 2021 or 2020 return, 4 weeks or more after filing a paper return. Can you get more than one free OBC benefit if you hold more than 100 shares of Carnival Corporation stock? Since I always use a cruise travel agent, Ill often get extra onboard credit just for booking through the agency. We were booked for a cruise in the Baltic for June, 2022. But several other cruise lines around the world are also under the Carnival Corporation umbrella. We will not be giving loyalty points for the canceled voyages, but you will get the loyalty points for the new voyage you book and sail on. It will also not be redeemable for cash other than as set out in these terms and conditions. Please seeour helpful guidefor how to use your FCC. From the date of booking until 91 days before departure. Benefit and credit payments and tax refunds may be applied to pay down outstanding balances. Where the cost of the new vacation is more than the FCC value, guests simply pay the difference. I have now been holding on the telephone for 25 minutes to try to speak to someone. OBC is awesome! You have been offered a Future Cruise Credit of 125% of the value of your cruise, therefore your Future Cruise Credit is worth 1250, however the difference of 250 cannot be added to your refund credit note, however you are still entitled to it and it is in our records. WebCall us at (800) 728-6273 . 56 - 42 days. I have been waiting for 1 months now to understand how i can pay( imagine i want to pay them and they don't answer me ).I hope the cruise is better than the initial service. I am pleased to say that a cheque has been received today, 6days after finally speaking to Cunard. Trying to get them to return it is proving impossible. We booked directly with Cunard. How long does it take for the IRS to approve my refund? July 23, 2003. *Please check your booking confirmation to see how your booking is protected and who the principal provider of your holiday is. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. The sales rep told her the same payment that took a second to make would take 120 days to refund. For all sailings on or after 1 May 2022, the cancellation policy in our Booking Conditionsapplies. If you usedirect deposit,you could get your refund faster. macsford, November 1, 2021 in Cunard Line. We booked directly with Cunard. Our flight-inclusive packages, where were the principal, are financially protected by our Air Travel Organisers Licence (ATOL 2987). For a holiday provided by one of our cruise partners we are acting as a travel agent and you enter into a contract with the supplier(s) of the package holiday or travel service(s) you have booked through us. You can even use direct deposit if you are still filing by paper. The cruise line will apply the OBC only to the account that matches the name of the legal shareholder. Should Be Cruising is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Can anyone in UK share their experience? You will also have to select arrangements which correspond with the terms and limitations of any vouchers or free amendment options provided by the suppliers in relation to your original booking. multiple baseline design disadvantages,