and our Otherwise, itll be rejected. If we can't verify your personal information, we will ask you to send us documentswhich confirm your identity via your PayPal account. Some people have solved this verification process within a matter of days, because they luckily had documents resembling what the PP saff expects others like me instead were forced to obtain and scan documents for months, because our banks or institutions happen to not offer what PP wants. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. If the required documents do not reach us on time, a limit on your account will be placed as a security measure.15 days from 1st notification: You will not be able to send payments or withdraw your PayPal balance.40 days from 1st notification: You will not be able to send and receive payments or withdraw your PayPal balance.The limitation on your account will be removed once we have received and reviewed your documents. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. PayPal finally decided to accept one of the bank statements I sent them as proof of address for the address verification procedure. https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. Confirm that the personal details match what is on your PayPal account before you submit the document, and voila! It could also serve as evidence that youre a resident in the USA, or in a particular state. ##", "APT.##" PayPal has a fixation with those sorts of ridiculous details, so they're the ones demanding me to know what this must look like. Changed the name on the bill to my name and it worked perfectly. Or, please login to your account and Contact Customer Support for help. I spoke with the PayPal staff two times on the phone. Youre right very few. As with using a bank statement as proof of residence, these secondary documents will need to include current address information and your name as well as not PayPal Pte. But, so long as you really do live where you say you do, its bound to be possible. I have submitted nearly 10 files in total for address verification each one mockingly rejected after the other for reasons I will never know. Find out everything here about what is PayPal Pay in 4, and how does it work. If all of the bills are in your husband's name then you can send in a copy of a card or bank statement in your name instead. Can someone please explain to me just what in the world is going on here? Cookie Notice Proof of address is one step in the verification process. WebYour name and address on the documents must match those on your PayPal account and the proof of address document is dated within the last 6 months. For example, your bank statement often will need to be no more thanthree months old and clearly show the issuance date. Proof writing your id eg driving licence Is it FDIC insured? The old address was correct and complete as far as I can tell, but should I even wonder at this stage? So if you've moved since you received your last statement, you'll likely need to find an alternative proof of residence showing where you live now. Employer-issued W2 (dated within last 12 months), Paystub with complete SSN (dated within last 12 months), Third party prepared tax documents (dated within last 12 months, and signed by third-party preparer), Screen print of EIN/TIN assigned real-time during online application, Previous year's business tax return, prepared and signed by 3rd party preparer, Current bank statement displaying truncated EIN/TIN (dated within last 12 months), Current credit card statement displaying truncated EIN/TIN (dated within last 12 months), Other government-issued documents displaying full business name and 9-digit EIN/TIN (dated within last 12 months), Government-issued business license/permit, Current Certificate of Good Standing (active status), Current bank statement displaying full business name, Current credit card statement displaying full business name, Other registration document filed with Secretary of State (for example: Certificate of Incorporation, Partnership Agreement, or comparable business registration document). Cookie Notice We accept copies of the following documents as proof of address: This document confirms your business entity's Employer Identification Number (EIN) or Tax Identification Number (TIN). For more information, please see our All of them show my address clear as daylight, except for just one. What if the name on my PayPal account does not match the name on my ID or other official documents? If they do not, please submit a request to Customer Support to have it updated:Step 1: Login to your PayPal accountStep 2: In the My Account tab, select "Profile" Step 3: At the Name field of the Profile page, click ChangeStep 4: Select the type of name change you would like to makeStep 5: Click "Continue" and follow the online instruction. For Personal or Look out for arbitrary-sounding rules, too for instance, they might accept utility bills not including mobile phone bills, or only certain types of insurance documents. Proof is address is not who same as proof the recognition (ID). Here's yet another update from today, furthering the mockery and incompetence I've been seeing from PayPal. The Secretary of State (or equivalent agency) issues this document to show a business entity has complied with the applicable provisions of the laws of the state, is in good standing, and is authorized to transact for business. In reality, I am the one waiting for PayPal's response and for the staff to look at what I sent them. It is precisely the one that does not show my address at all. Why just why would you send me an email telling me to edit my existing address, if I am not allowed to edit my address? This content may be old or outdated. Youll solve this by amending PIN details. For those new to PayPal, heres what you need to know. For Mode of Amendment, click on Online Form, then click Next. A letter from a public authority, e.g. A utility bill electric bill, water bill, etc. Eventually they said they'd note one another to see if there's anything they could do, which was the typical tactic to get rid of me without absolutely anything changing. In that situation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. We may request for additional identification documents, such as a photo identification and others, in order to validate your identity. But how many Kenyans receive utility bills in document form? WebI submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. In most cases, that date is more than 6 months back and is bound to be rejected by PayPal should you submit it. That might prove harder if the bills arent in your name, and/or if you dont work. Please upload a new proof of address document showing the full name and residential address that matches the one in your PayPal profile.". Its possible some organizations wont accept photocopies or printouts better to take the original if you can. Passbook by Remitly is discontinued in 2023. You are viewing the PayPal Community Archives. Typo: this is on all pages - not sure why - please delete. I'm sorry once again if my worries are unfounded like I said I don't usually deal with this kind of procedure and it's a bit stressful until I know that it's been solved. WebOpen the Google Pay app . Our bank statement Right now I'm once more in the process of waiting for a "few" business "days" which I wouldn't mind if I was sure this is the end of it, and they won't find god knows what wrong with this document as well. Its the simplest option and my recommendation to you. @PayPal_paula Thanks for your comment. Yes, I'm aware of that but my bank statement was rejected. Probably it's because I used TransferWise? That Learn more here. If you can't find a list, it's worth calling for more information to prevent an extra trip. And these rules might differ depending on the type of document. You will receive an email with the PIN certificate attached as a document. Please upload a new proof of Proof of Address want share latest blog post in this section for our best users. Youll then be asked to create a new password. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. A copy of a government-issued identity document (NRIC or Drivers License or Passport). These may include the following: Bear in mind, thats just a selection of some options. Just ask aroundThis is one road you wouldnt want to take. Thank you Kernowlass. and our And potentially, youll be asked for two different pieces of proof of address. In the other states, the program is sponsored by Community Federal Savings Bank, to which we're a service provider. Find out more in this article. The name on this document must match the name you've registered with PayPal. What happens if I do not send the required documents on time? Will my information be shared with third parties? PayPal does not share your personal information with third parties other than as stated in our privacy policy, in accordance with your preferences, and as required by law. To summarize this in a very clear way: Are you even serious? This procedure applies to all PayPal accounts, which list Singapore as the country of residence or incorporation. Complete guide & tips to avoid scams, Passbook by Remitly Review [Discontinued May 2023], The 5 most common Zelle scams (and how to avoid them) [2023]. Tap Complete Verification. This is in line with regulatory requirements, designed to prevent identity theft, money laundering and terrorist financing. This includes things like mortgage statements, water and electric bills, rental contracts and property tax statements. So that, at the DMV, for instance, thats an important consideration. Leave the Archive. If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. Here you see an account statement of Iraqs one of the biggest banks. Is it "apartment ##", "apt. And potentially, youll must asked for two different pieces of proof of your. Use that to submit to PayPal as proof of address. Because if youve had a recent name change, expect to show proof of that when you present the bank statement. It will prove that you are indeed who you claim to be. I have opened a business PayPal account in Singapore but my business is registered overseas. (I have a bill from hospital. Good luck! Looking for a great Passbook by Remitly alternative? It's been over a month now. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Fi Yes. Now the date on the document will automatically capture that days date and youll have solved the out-of-date issue. You can upload your documents online or fax them to us.To upload:Step 1: Login to your PayPal account Step 2: Go to Resolution Centre and follow the instructions on how to upload your documentsPlease note that there is a 1.28MB size limit for each document, and the maximum size for all documents is 5MB.To fax:State your email address and case number on each fax sheet and send them to (65) 6510-4576 Attn: Compliance Department. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. A few days ago, a document was finally accepted as proof of address. Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). Wondering if it's safe to use PayPal for your international money transfer needs or more? Over the course of two months and a half, I have submitted a total of nearly 10 documents for address verification. It is not intended to amount to advice on which you should rely. You can do this without leaving the comfort of your house. And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? Its recommended to have the proof of residency letter notarized if there is no supplemental evidence (e.g. Trust me. a court, A rental or mortgage contract or statement, multiple proofs of addressesshowing both your old address and t. uation, check with the requestor since they may want multiple proofs of addresses showing both your old address and the current one. I have two PayPal accounts under the same company. Thank you though. Heres one option. These useful information may help you resolve the issue right away. But what if youre busy and cant find time to visit the bank? Or, to download it directly to your device, click where its written Click here to download PIN Certificate.. So, it's important to first check with the organization to determine all the documentation you'll need to provide. Questions regarding verification of my identity. The time it takes to restore account access varies, depending on the type of issue. I had to make a second address which I set as my primary address. How do I know if the request for my identification documents is really from PayPal? A proof of address document confirms where you live. One more option is the speedy method explained below. WebBank statement Proof of identity You must have a bank statement dated from within the last 12 months. So I got dressed immediately, did the one hour walk through cold and rainy weather between my home and the bank I use with PayPal, and got a statement. Hi guys! In this article, we'll look at the most common Zelle scams & how to avoid them. The number of required bank or investment portfolio statements varies per transaction type as shown in the following table. Before contacting us, please check the FAQs on our Help page. Again, not a common thing in Kenya. Your bank statement may be a personal one that you use for club business, or a bank statement from the clubs own account. It is pertinent that you have the authentic owner of the bank statements and responsible for related legitimate identity details for us to process your replica or fake bank statement. Paypal rejects my bank statement with the reason: "The proof of address document you provided is missing some information. For more information, please see our Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. It will open to a window like the one below. Heres Why Youre Getting Too Many Friend Requests on Facebook (2023), An Honest Review of the Network/Multilevel Marketing (MLM) Business, Matatu/Bus Fare Prices from Nairobi to other Counties, Ongata Rongai: 35 Places Youll Find Affordable Rental Houses. Takuto, ok you are ok..As long you never had a bad account , 99.9% they will link it. Organizations like the DMV usually also take current government documents like a driver's license, tax return, car title or voter registration as valid proof of address. Is it normal for identity reviews to take this long? Fill WebPayPal may require all or a combination of the following documents (must be your most recent statement): Proof of Address (POA): Canada Revenue Agency (CRA) statement such as a requirement to pay, installment notice, benefits statement, or Notice of Assessment Canada Pension Plan (CPP) Statement Municipal Property Tax Assessment The situation has reached the point of being outright unreal. Am I required to provide identification documents? Use that to submit to PayPal as your proof of address. Web(Driving license, Passport, proof address, Proof of fulfillment, Receipt, Photo ID etc). Completely editable Iraq Rafidain Bank statement of high quality, which may be used as a proof of address in many sites. Therefore bank statements come on monthly basis varying from 1, 2, 3 or 6 months. Now, back to the proof of address problem. Proof of address refers to any original document which verifies a persons name and the address where they claim to live. WebA proof of identity document must include information such as first and last name, date of birth, issue and expiration date, and document ID number. PayPal's understanding of what "a few working days" means is radically different from the rest of us. The following is a list of acceptable documents you may provide: Government issued ID, such as a driver's license or passport Employment authorization card However, sometimes finding your information using the National Database doesn't work because the information is either unavailable, or your name or address has changed. By browsing this website, you consent to the use of cookies. Do you know those documents that you keep in your email as attachments for future job applications? A proof of residency letter, or affidavit of residence, is a sworn statement that a person resides at a specific address. During this time, PayPal has been silently rejecting every document I was submitting neither the account interface nor any email notifications informing me that it was happening and PP wanted me to submit yet more documents. Which that you get a teller to include a stamp proving the account isnt closed. Submit a proof of address document, such as utility bill or bank statement or any other government document under your business name. There are three ingredients in The name on this document I submitted one that I had downloaded a few years ago. Once youre logged in, click on Registration, then select Reprint PIN Certificate. A complete guide about PayPal SSN, Is PayPal safe to use? Privacy Policy. The situation is pretty stressful since, to be frank, me and my mother's lives literally depends on having this account up and running; If they block my ability to receive and withdraw payments, we have no way to pay our bills or buy food, we are homeless and pretty much dead. I sent them a scan of my last bank statement after that, which contains my bank's logo as well as my full name and address. Second, I don't know which document they want my address to match! Your proof of ID often wont be accepted as proof of address, even if it does have your address on it. Before heading to the government office, school or business requesting proof of residence, try visiting their website to learn about application requirements as you'll usually find a list of acceptable options. Youll be able to receive money, yes, but it will be put on hold and you cant do anything with it. That constitutes proof of address and will work for almost every case. Proof of address is not the same as proof of identification (ID). But what if every detail on your document is correct and nothing needs to be changed? If you have more than one account, youll need to submit the relevant documents for each account to us. While it could also serve as evidence which that youre also a resident in the USA, or in a particular state. I believe this is due to some law in the US regarding money laundering, which requires all banks to gather informations on their customers apparently that ended up affecting even how services like Paypal have to relate to their users, whether we care about the world's games of 'cops and robbers' or not. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Youll need to check the precise rules of the organization that youre dealing with, but here are a few points to bear in mind about what not to do. Furthermore if you only have an older statement on hand, so you can request a more recent one to be mailed to you from the bank, or the organisation may accept an electronic bank statement youve printed from your online banking website. Then you dont need to update anything. @hana14 Hi and welcome, I can see that @kernowlass has kindly provided you with a list of accepted documents. Thank you Kernowlass. If all of Thats just one reason why its important to notify everyone of your change of address as soon as you can. One of them has completed review of the identification documents. Paypal rejects my bank statement with the reason: "The proof of address document you provided is missing some information. If you cant find any proof on paper, you can probably get hold of an official document online through a service youre already registered with. Hang on, because were going to explore the remaining options in a bit. Many freelancers also use PayPal deposits as proof of income. Why does PayPal require my identification documents? Remember, if there is nothing to be updated and all looks good, simply click Submit. How do I confirm my bank account with PayPal? Ive had some people tell me that even after downloading, the date on the KRA PIN shows the day they first applied for it and not the day they are downloading it. I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. In this article, well explain what that means, and give you some pointers on the best ways to make sure you can provide it.
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