It never arrived. How Do You Replace Vital Records After a Fire? Refunds will not be issued for records not located. Is the money worth spending for expediting? They bate you on Ancestory.com saying a record exists. Types of certificates offered vary by the vital record agency processing the request. Maybe I just got super lucky, but I am very happy with this service. not, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This company is HORRIBLE!!! I would never use them again. Both versions process the orders the same way, so your order is safe and secure. VitalChek Experience? : r/travel - Reddit You will usually get a response in a matter of minutes. Received email on 2/3/23 stating shipping delay. For domestic mailing it's supposed to be free. Manage My Order. Tip for consumers:Think twice before handing over your money. VitalChek Reviews - 314 Reviews of Vitalchek.com | Sitejabber Vital check is terrible to say the least.I ordered a birth certificate in Oct 2022 and it's now Feb 2023 and still nothing. It is literally faster (and cheaper!) I ordered my birth certificate in June and 7 months later finally received the email that my order has been shipped. We appreciate you placing your order with VitalChek and sharing your feedback. 3. If you provided your email address, VitalChek sent the receipt to your email. They make it sound so easy t to do. Tip for consumers:Don't order anything through the state of NY. Birth certificate for ca ordered months ago and not received. I'm actually worried that a bad character has my info now. They keep emailing me saying there are missing items when no items are missing. If you have any questions, please contact customer support. And have experienced long hold times on the phone. How to Cancel an Order - customers.vitalchek.com Gain trust and grow your business with customer reviews. Vital Records Online uses the information users provide on its website to pre-fill your application documents. The quickest way to reach us is by private message at Facebook.com/VitalChek. VitalChek Reviews | Read Customer Service Reviews of www.vitalchek.com Vitalchek says they have no record of a cancellation and refuses to refund my order. Please see terms of service when ordering for information on refunds and cancellations. Once we have determined the certificate type, and the vital record agency that will be processing the request, we will let you know who can order. The total amount is $125.00, which is what they requested from me to process the order. VitalChek, a LexisNexis Risk Solutions company, is proud to be America's leading source for ordering express birth certificates and other vital records online quickly, easily and securely. Use our online Frequently Asked Questions tool for answers to our most commonly asked questions, or to ask your specific question if a common answer is not available. They stole mine!!! Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded. Some fields have been entered and saved in VPS. In most cases once the complete order (including uploading any required documents) has been placed, it cannot be cancelled. Online Notary fees of $25- If submitted and processed, Rush Shipping fees of $25- If we mailed the application to the Health Department, For any questions regarding your application package or if your refund request is not listed above please contact our billing department at:https://www.vitalrecordsonline.com/contact-us. Sorry for that language. The only thing faster is doing it in person - but that's not always possible or convenient, and that's why we're here. They have a processing fee i cant find out how much it is. One week later I had a copy from NY state. I'll be reporting them to the Federal Trade Commission, the Better Business Bureau and any other site that offers the ability to review this company. I don't understand why it takes so long to return the certificate, nor does anyone else but VitalChek. But when I went through the form process and added next day UPS it still said 18-20 days to process. Please contact us with your order number via private message at Facebook.com/VitalChek. I really wish I had checked these reviews before I ordered my birth certificate. If the information you find is not sufficient, contact the VitalChek customer service team and ask . I actually had it in hand on the 18th business using overnight UPS Air. If I could give minus 5 stars I would! Chat Hours: How do you promote free regular mail but force orders to pay for next day air? Whether it is necessary to have a search for the vital record 2. How Do I Track My Vitalchek Order? - GetHuman If you are married, this would be your first and, Maiden Name This is the last name of a person before. Hello Paul. You can find them in your Order Confirmation Email. Some agencies (not all) will issue certified no record letters when record is not located after searching with information provided. I logged onto VitalChek to get a copy of my birth certificate. Hello Maureen. Closed. DO NOT USE THIS SERVICE! Tip for consumers:Call the County of record of your birth/death/marriage/divorce it will be less expensive and people will actually help you. Not worth the $60.. If the Health Department rejects your application because an error we made, you will have the option to let us fix the problem without any additional charges or to get a refund of your package cost minus the shipping cost of $25 to send your application to the health department. I asked VitalChek for my money back. This premium package involves a higher cost in order to get your application delivered in record time. Performance & security by Cloudflare. All Rights Reserved. Why couldn't they have contacted me for further information? Contact VitalChek | Fastest, No Wait Time - GetHuman If you deal w someone from this company and it takes 9 months. Guess what? As of 2/13/2023, the order was "In Progress." Completely unacceptable. Order directly from them by phone - save your money, I paid 65.00 to get a vital record which, 10 months later, has never arrived - and they are asking for another 30.00! In Progress. America's Leading Source for Government Certified Vital Records. Processing times can vary depending on a number of factors including the vital record agency involved and the type of certificate ordered. Government agencies across the nation trust VitalChek to handle your vital record orders, and you can too. The kicker is that there is ABSOLUTELY NO PROOF ANYTHING WAS EVER SENT. But they allowed the shipment to be shipped without checking to confirm my being home to accept. Never, ever use this service. Again I got the NH phone number. Products used:They are suppose to provide a service to order birth and death certificates. i have not yet received the birth certificate. Vital Records Online 2021. Manage your Amendment/Correction order, including checking your order status. Manage Order - VitalChek I am super pleased with VitalChek. The quickest way to reach us is by private message at Facebook.com/VitalChek. Order Your Vital Records Online | VitalChek Took a month +/-, probably out of their control. I'd like to contact customer service. Saying 'It is legitimate. 4 millionvital documents processed peryear, 100%compliance with the highest level PCI standards to protect your personal information. These people are a joke. When I try to call and fix the issue Im waiting on hold for over an hour LITERALLY. Cloudflare Ray ID: 7c0ed3101f4e744b https://www.vitalrecordsonline.com/contact-us. In these circumstances, you will be refunded the entire amount you have paid. Locate the order using the Search function and view it in the Death Certificate Request screen. If you need assistance, please contact us with your order number. I had to cancel my vacation due to not being able to get my new passport because I have yet to get my birth certificate. If I still need a raised seal on my birth certificate you WILL hear from me!!! We appreciate you placing your order with VitalChek and sharing your feedback. I placed an order 4/30/2020. Bed Bath & Beyond filed for Chapter 11 bankruptcy Sunday, with plans to wind down its entire business. Why am i still waiting for my birth certificate 3 months after it was ordered and why i have to ask permission for a refund are you mf serious, I am about to post an extremely negative review about vitalcheck. To make sure I received it. Not once is that spelled out during the purchase process. DO NOT use this service if you really need your documents. They are vital records, for crying out loud. Archived post. Final Edit: 11/16/18 11AM: It's here. We will take note of your feedback so that we can deliver a better experience in the future. Order Your Vital Records Online | VitalChek The documents and forms that we will fill out on your behalf can be obtained as blank forms free of charge directly from the Health Department, or possibly, elsewhere online. This company scams people! ---------------------------------- Whose certificate you can order varies by type of certificate and the vital record agency processing the request. Thanks for sharing your feedback. Ordered death certificate 3/29 with an estimated delivery date of 4/26. Not a good experience at all 7/29 I ordered some personal documents from vital check express mail and Paid $48some change for it today is the 8/22 still never receive the document from his company Vitalchek .