With respect to Third Party Sales Locations, the privacy policy of any such Third Party Sales Location applies to the collection and use of your personal information by the operators and/or owners of such Third Party Sales Location. Our Website contains links to other websites produced by operated by unrelated third parties. All Rights Reserved. Follow Pasadena Water & Power on Facebook to get timely information about programs, water and energy In such a case, the customer information which we have gathered may be one of the business assets we transfer. MyMeter Entities may offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material (collectively, as Submissions) in connection with various features including, but not limited to, profiles, forums, bulletin boards, wiki, vanity email, auctions, contests, games, blogs, audio and/or video submissions, message boards, Q&A features and chat features (collectively, as Public Forums). By purchasing any Merchandise, Tickets, Services or any other products offered via the MyMeter Entities, you acknowledge and agree that your credit or debit card is being charged by the payment processor of MyMeter Entities or its Vendor, the operator of such product or service. Pasadena Water and Power: Rates, Coverage Area, Emissions - Find Energy The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. Whether any sales tax will be collected on a given purchase and the amount of tax charged depends on a number of factors including whether the seller is subject to tax in a given jurisdiction. The trademarks or service marks displayed herein are the sole property of their respective entity or licensee and may be used only with permission of the entity including but not limited to the Teams, Leagues and Organizations noted herein, MyMeter, and Accelerated Innovations, LLC. You shall not use the MyMeter Entities for any illegal, inappropriate, indecent or otherwise purpose. Power Emergencies 626.744.4673. Due to technical difficulties we are not able to reset your password. Power Emergencies 626.744.4673. If you submit any personal information to us, or to our third-party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third-party service providers, and only so that they may help us provide services you've requested and in certain circumstances to provide you with ticket related offers; (2) to the utilities or organizations noted herein., to the extent that you've submitted information that relates specifically to such organization or entity (e.g., you've asked to receive the newsletter of one or more organizations or entities via email or you've purchased organization or entity-specific services, products or merchandise), so that they may learn more about users like you, and provide better services to you; (3) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party, where such third party is clearly identified; and (4) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or free subscription to goods and/or services) on this Website in conjunction with a third-party service provider, sponsor, or promotional partner, and share your information with that service provider, sponsor, or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so. The section headings in this Agreement are for convenience only and must not be given any legal import. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject most cookies. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION, CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES, Information Automatically Collected; Cookies; Web Beacons, How You Can Review Your Personal Information. 626.744.4005 Pasadena Water and Power takes pride in providing safe, reliable, environmentally responsible water and power service at competitive rates. If you would like to obtain more information about this common industry practice of network advertisers and to make choices about their use of your information, please click here. City Values Responsiveness Honesty and integrity Accountability Excellence Open, clear and frequent communication Innovation Diversity and inclusiveness The personal information we collect may include, but is not limited to, full name, street address, e-mail address, telephone number(s) (e.g., home, work, mobile and/or fax) and birth date. In order to participate in MyMeter Entities, you will be asked to register an account by providing certain personal information such as your name and/or email address. Ramsey County District Court, Saint Paul, Minnesota will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this Agreement. In consideration of your use of the MyMeter Entities, you agree (i) to provide accurate, current and complete information about yourself as may be prompted by any registration forms ("Registration Data"); (ii) to maintain the security of your password and identification; (iii) to maintain and promptly update Registration Data and any other information you provide to MyMeter Entities, and to keep it accurate, current and complete; (iv) not to sell, transfer or assign your account; and (v) to be fully responsible for all use of your account and for any actions that take place using your account. Neither these materials nor any portion thereof may be stored in a computer except for personal and non-commercial use. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF MYMETER ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The Privacy Policy of this Website explains how such information may be collected and used. 2016 Accelerated Innovations, LLC All rights reserved. Electric vehicle incentives to help you go green! MyMeter Entities may in its sole discretion decline service to or terminate any account. A temporary PIN has been reset successfully. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including attorneys' fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. Water & Power Bill - City of Pasadena - Pasadena, California To use this Website you must disclose personal information about yourself. 626.744.4005 7:30 a.m. to 5:30 p.m. M-F except holidays. Pasadena Water and Power PDF PWP Policy on Discontinuation of Residential Water Service - California Use of the Website signifies your agreement to the Terms of Use and Privacy Policy. Learn how to identify scams and imposters that may pose as PWP officials. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page. Free home efficiency assessment and upgrades for residential customers. Pasadena Water & Power has upgraded its online account management to better serve you. Should you have any questions about the purchase of product via this Website, please call Accelerated Innovations LLC Customer Service at 651-757-4200, or e-mail support@acceleratedinnovations.com. Test | Pasadena Water and Power Frequently Asked Questions Frequently Asked Questions - Water Meters (PDF) Contact Us Water Billing Email Water Billing Physical Address 1202 Southmore Pasadena, TX 77501 Mailing Address P.O. Pasadena Water & Power has upgraded its online account management to better serve you. There are two ways to make a payment: 1) One-Time Payment - you only need your account number or 2) Register on our Customer Portal - if you register, you can: (1) save payment information; (2) set up auto payments; (3) receive Payment Reminder Email notifications; and (4) manage and pay multiple accounts. Certain cookies that are set when some video products are accessed on our Website, called "local shared objects: or "Flash cookies," may not be managed using the settings in your web browser. Bill Payments | Pasadena, TX 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays ALL PURCHASES ARE SUBJECT TO PRODUCT AVAILABILITY. MYMETER ENTITIES DOES NOT WARRANT THAT: (1) THIS WEBSITE, THE OTHER MYMETER ENTITIES OR ANY PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (2) DEFECTS OR ERRORS IN THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE CORRECTED; (3) THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) ANY INFORMATION CONTAINED IN THIS WEBSITE, THE OTHER MYMETER ENTITIES, THE PRODUCTS, MERCHANDISE OR SERVICES WILL BE ACCURATE OR RELIABLE. Pasadena Water & Power (@PWPnews) / Twitter Free home efficiency assessment and upgrades for residential customers. Effective February 1, 2020, this policy on Discontinuation of Residential Water Service for Non - Payment is set forth by PWP in accordance with the City of Pasadena Municipal Code, General Fee Schedule, 2023 Clean Power Research, L.L.C. Pasadena Water & Power has upgraded its online account management to better serve you. Account Number Hint: Include the dash in your account number EXACTLY the way it reads on your bill. BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS AGREEMENT. Third party text, photo, graphic, audio and/or video material contained on or incorporated in the MyMeter Entities shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. You are solely responsible for your Submissions and must use the Public Forum in a responsible manner. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply. The information you provided does not match our records. MyMeter Entities in its sole discretion may amend this Agreement, and your use of this Website or the other MyMeter Entities after such amendment is posted on this Website will constitute acceptance of it by you. The statements in this Privacy Policy generally about our collection and use of personal information also apply to our treatment of personal information from children under the age of thirteen. Power Emergencies 626.744.4673. Call customer service for help: (626) 744-4005, Understanding Your Redesigned Residential Bill, PWP Customer Service Line We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. Bill assistance and services for low-income customers, all. As time passes, MyMeter Entities may be sold along with its assets, or other transactions may occur in which customer information is one of the business assets transferred. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 Your consent also indicates that you consent to receive communications or solicitations, but if you later change your mind, you can revise your preferences by accessing your profile section within your Website account and removing your personal information. For outage information, visit https://t.co/ZxqUZvrbV2 You are using a browser that may not behave correctly on this site, please update your browser. USE OF THIS WEBSITE, ALL OTHER MYMETER ENTITIES AND THE PRODUCTS, MERCHANDISE, TICKETS AND SERVICES, INCLUDED HEREIN AND THEREIN, ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MYMETER ENTITIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. If you have questions or concerns about this Privacy Policy, you can contact us at: Or send an email to support@acceleratedinnovations.com. Please contact Customer Service if you need immediate assistance or try again later. Please enter the House Street Number of your Service Address. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 In addition, if you click on an advertisement on our Website, you may be directed to a web page within our Website or to a third party website or product. Call customer service for help: (626) 744-4005. This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. Opting out of promotional emails will result in your inability to receive information from teams, MyMeter Entities and third parties regarding these activities and features, you will still receive emails for purchase confirmations and other system related messages. This account number is not valid. For certain purchases of Merchandise, Services or Tickets made via the MyMeter Entities and/or Vendor-operated MyMeter Entities, MyMeter Entities is required to collect sales tax. 100 North Garfield Ave., Room N106 Pasadena Water & Power has upgraded its online account management to better serve you. House Number Hint: Use ONLY the numeric portion of your address and do not include the unit number for apartments. Winter Storms Bring Near-Term Drought Relief to the State, Power IRP Virtual Community Meeting on April 27. MyMeter Entities may also offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material via third party social networking websites and products (collectively as Third Party Social Network) Any use of Third Party Social Network is subject to the then current terms of use of the applicable third party website or product and not this Agreement, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply. This Website and other MyMeter Entities may offer you opportunities to vote in connection with certain events and also to enter games, contests and sweepstakes. In the event that MyMeter Entities is unable to process charges to your primary credit or debit card on such periodic basis or in such amount, you authorize MyMeter Entities to charge an alternative card saved in the Payment Profile section of your account. Pasadena Water and Power | Pasadena CA - Facebook Understanding Your Redesigned Residential Bill - Pasadena Water and Power Electric vehicle incentives to help you go green! BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF FANCONNT ENTITIES IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. Login - PowerClerk If you set your browser or Adobe Flash options not to accept cookies or local shared objects, you may not be able to take advantage of certain services on our Website. In addition and without prejudice to any other remedy available to MyMeter Entities, MyMeter Entities may immediately terminate this Agreement if you breach any term of this Agreement or other operating term set forth by MyMeter Entities in the MyMeter Entities. Pasadena Water and Power ("PWP") , is a not-for-profit municipal utility, owned and operated by the City of Pasadena. Customers are now able to save time and paper by enrolling in paperless billing. THE MAXIMUM LIABILITY OF MYMETER ENTITIES, OR ANY VENDOR FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THIS WEBSITE, THE MERCHANDISE, THE SERVICES OR THE OTHER MYMETER ENTITIES IS $50. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 Terms of Use | Privacy Policy In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. With your permission, we may also send you e-mails with special offers and promotions. Please make sure to change your password the next time you log in. Information on managing, accepting and rejecting these cookies is available on the Adobe website. . If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact Accelerated Innovations LLC Customer Service at 651-757-4200. To opt out of all promotional features you must uncheck the checked box from your profile page where it indicates your agreement to receive promotional emails. Start New Service with PWP | Pasadena Water and Power For purposes of this Agreement, such payment processor will be referred to as a "Vendor.". By using this Website and participating in the various activities and features including but not limited to Games, Votes, Contests, Sweepstakes, Merchandise and Service Purchases, and Submissions, you agree and opt in to receiving email or messages with confirmations, promotions, information and responses about various activities, promotions or features. By using this Website you acknowledge that you have reviewed all terms and conditions applicable to the product or service in question and agree to be bound by the terms and conditions. If we are required to do so, we will, of course, obey the law. In order to access it, you will need . We do not have an email on file for your Account Number. MyMeter Entities may also impose limits on certain offerings and features or restrict your access to parts, or the entirety, of the MyMeter Entities without notice or liability at any time in MyMeter Entities' exclusive discretion, without prejudice to any legal or equitable remedies available to MyMeter Entities, for any reason or purpose, including, but not limited to, conduct that MyMeter Entities believes violates this Agreement or other policies or guidelines posted on this Website or via other MyMeter Entities or conduct which MyMeter Entities believes is harmful to other customers, to MyMeter Entities business, or to other information providers. 22 were here. If you do not agree to this Agreement, do not use this Website or the MyMeter Entities. By transmitting your Submissions via the Public Forum, you grant, and represent and warrant that you have the right to grant, to MyMeter Entities a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submissions for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. Pasadena Water and Power All Rights Reserved. No third party provider will be held liable in any way to any Website user or to any third party or to any other person who may receive information in the materials or to any other person whatsoever, for any delays, inaccuracies, errors or omissions there from or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby. We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. Recently there has been an increase in scam attempts; if you receive a fraud call, hang up! Name on Account: Enter your name EXACTLY the way it reads on your bill and make sure to include your middle initial if used. If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. We may also use cookies to enable you to use a "shopping cart" if you want to purchase goods or services while on our Website, to store your preferences associated with video streaming or other content offered from our Website and to offer you products, programs, or services based on purchase and Website usage behavior that you and/or other customers have exhibited. Create My Account Call customer service for help: (626) 744-4005 Skip to Main Content City of Pasadena Home Exactly 8,743 of them are commercial accounts, 57,802 of them are residential customers and one is an transportation account. Your ability to purchase Merchandise, Tickets, Services and/or any other products offered via the MyMeter Entities is subject to limits established by your card issuer. You hereby agree to indemnify and hold the MyMeter Entities harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to: (A) your use of this Website, the other MyMeter Entities, the products, Merchandise, Tickets and/or Services purchased via this Website or the other MyMeter Entities; or (B) any alleged breach of this Agreement by you. P asadena Water and Power provides electricity in Pasadena in Los Angeles County, California. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. In addition, this Agreement may be immediately terminated at any time by MyMeter Entities in its sole discretion. Check out PWP's emergency preparation tips to ensure you and your family are ready for a power outage. The Privacy Policy of this Website explains how such information collected via the MyMeter Entities may be collected and used by MyMeter Entities. In certain areas, we use industry-standard SSL encryption to protect data transmissions. This Agreement will be governed by the laws of the State of Minnesota applicable to contracts entered into and performed exclusively in that State. You acknowledge that MyMeter Entities is not responsible for, and cannot and does not guarantee, the accuracy, completeness or reliability of information in any material posted or submitted by any user of the Public Form. Users of this Website are subject to this Agreement. System Maintenance | Pasadena Water and Power You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. Water Billing | Pasadena, TX Copyright 2023 Pasadena Water and Power. If the account number, expiration date or other information of any credit or debit card account associated with your subscription Service changes, MyMeter Entities recommends that you update it as soon as possible. The applicable owners and licensors retain all rights to the MyMeter, but not limited to all copyright, trademark and other proprietary rights, however denominated. In order to purchase Merchandise, Tickets, Services or any other products via the MyMeter Entities or via Third Party Sales Locations, you may be required to provide complete and accurate personal information, including, without limitation, your name, address, telephone number, e-mail address, credit or debit card information and shipping address. Accelerated Innovations LLC is the organization that produces this Website, which encompasses MyMeter Entities. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. By providing us with this information you give us your consent to use your personal information for these purposes, we and our partners will only use it to complete the transaction or provide the service or product you have requested. Please note that we are not responsible for the privacy practices of third party websites or products. Many advertisements are managed and placed on our Website by third parties. IMPORTANT: Refuse only customers cannot register for the portal at this time. Water Emergencies 626.744.4138. Links to and from this Website and/or MyMeter Entities from or to Third Party Sales Locations, Third Party Social Networking Features and other websites or locations maintained by third parties, do not constitute an endorsement by MyMeter Entities of any such third party website or content. The Residential Grid Access Charge is a flat fee of $4.50 per month; for customers who are billed bi-monthly, the charge will appear as $9.00 on each bill. We do not transfer cookies associated with our Website to any other company, nor do we authorize any other company to access the cookies we have placed on your computer's hard drive. For assistance, please call 626-744-4005. We use automatic methods such as cookies (small amounts of data, which often include an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive), single-pixel GIF images ("web beacons") or similar technologies, alone or in combination with personally identifiable information you choose to provide us, to make our Website work better, to understand Website usage and trends, to deliver a more personalized experience and to improve our content and offerings. Pasadena Water and Power's customers are charged an average residential electricity price of 21.02 cents per kilowatt hour. MyMeter Entities may change, suspend or discontinue any aspect of this Website or the other MyMeter Entities at any time, including the availability of any product, Merchandise offering, Ticket offering, Service, feature, database or content. If you want to review or revise the personal information you provided during registration on this Website, and whether you want to receive communications from us, you can either (1) click here to log in, and then click on the applicable menu option on the web page, or (2) call Accelerated Innovations LLC Customer Service at 651-757-4200. MyMeter Entities is not responsible for the availability of these third party resources or their contents. PWP Customer Service By using this Website or the other MyMeter Entities or by clicking a box that states you agree to this Agreement, you agree to be bound by this Agreement. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. PWP Forms Water Task Force | Pasadena Water and Power By participating in any such event, you signify your agreement to all special terms set forth on this Website and/or the other applicable MyMeter Entities, Team, Organization or Entity applicable to the event as well as the terms of this Agreement. Sections 6, 7, 8, 9, 10, 11 and 12 of this Agreement will survive any termination or cancellation of this Agreement.