.. and we will be awaiting your return. Executive Lounge & VIP Floor Supervisor - Gold Job Dallas Texas USA,Hotel We went and had brunch in the restaurant overlooking the pool. It was running all the time and didn't flush. Claim your listing for free to respond to reviews, update your profile and much more. - (Fairmont El San Juan Hotel, esjinfo@fairmont.com. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. When booking I was torn between El San Juan and the brand new Royal Sonesta next door which we visited and will be sure to stay at next time instead. Only the amount confirmed at the time of booking in that currency is guaranteed. Overall, I was very disappointed. 0000011721 00000 n Center, paddleboards, luxury cabanas, signature dining at Caa by Juliana Miami. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. 0000121783 00000 n I also had to spend countless hours in order to receive this last day upgrade. They had the audacity to charge me for 3 bottle of water $60. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. It's a long beach if you want to enjoy long walks - While food and beverages at the restaurants and bars at the resort are incredibly expensive, the food portions are good so sharing is an option - We took almost a dozen Uber rides during our stay - most to Old San Juan for dinner. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. The pools were not terribly crowded but it was hard to find unoccupied chairs. 1,506 reviews. 2023. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. 5. Juan our server was very attentive. This was nicer but still NOT what I paid for or thought I was getting. 710. Book for the weekends when there is a DJ! Tripadvisor performs checks on reviews. 0000134206 00000 n Should have a set fee because is a day pass to the hotel. Ate lunch at the restaurant. Contemporary take on a traditional steakhouse. Celebrate Noche de San Juan in luxury and enjoy iconic festivities at Fairmont El San Juan Hotel, Enjoy breakfast buffet for two daily at Caa. Blackout dates may apply. Book from April 14, 2023 until September 5, 2023 for stays through December 30, 2023 (stay dates may vary by property). I totally recommend the cabanas! Enjoy a variety of local gourmet coffees and grab-and-go farefrom delicious baked breads and fresh fruit, to sandwiches and salads. I will share your comments with our team. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Reviewed This was a pricy hotel that boasted AAA Four Diamond Service. Fairmont El San Juan Hotel. We called it an early day and stayed in our room at 3pm on Saturday. lobby live entertainment, 24/7 access to Fitness Center, entry Brava Night club. 5-star luxury resort near Port of San Juan. I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. You will receive 10% off all food and beverage while on the property. 0000117214 00000 n At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Rented a cabana for the morning and afternoon before our flight back to NY. Service 4.2. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. . By Annie Archer Published on July 16, 2022 beach is lovely and not too crowded, menu has a lot of healthy options. Over the place get rid of it. Daybed. 0000002101 00000 n The cabana on the beach was amazing. Do hotel guests also have to purchase day pass to use pools, chairs etc? 0000011387 00000 n This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. That traveled with us. Here, you will experience unparalleled service, unrivaled presence and attention to detail. It was a fun time and we all really enjoyed ourselves. Techno like music playing with bachelorette parties ruined the atmosphere. 0000012421 00000 n I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. Overall I like the location , gym , and ambience of the hotel . But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. The cheapest price a room at Fairmont El San Juan Hotel was booked for on KAYAK in the last 2 weeks was $410, while the most expensive was $869. 0000092061 00000 n Resort Day Passes - San Juan Forum - Tripadvisor Embrace the hotel's lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV . Fairmont El San Juan Hotel Reviews & Prices | U.S. News Travel 0000104434 00000 n In the future, for a longer stay, we'd prefer the Villa Rooms near the beach and pools. NINETY DAY PASS - $2,250 Additional $100 (Couple) per month 0000150883 00000 n With two young kids(4 and 2), a hotel that is not an all inclusive is not the best option for us. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones. Fairmont Doha offers a curated selection of 5-star experiences, including helicopter rides over Doha, dune bashing, desert picnics and yacht cruises. 1 800 819 7155. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. The bar/restaurant/pool staff were typically friendly and accommodating. It was super relaxing and a great time. this was pretty much exactly what we needed to make a day at the beach possible. The guest rooms are spacious and luxurious, with a light, airy design. Upon arrival enjoy a welcome drink and immediately feel your troubles melt away. Address. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. For the latest inbound travel advisory and testing Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. Andres at the towel counter was excellent, very friendly and attentive. _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. This is the version of our website addressed to speakers of English in the United States. 0000103835 00000 n Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! Please email: Tara.Dickie@Fairmont.com. You can do this on your own. Best to ask the hotel directly. Thank you for your patience. Never need cash or card on you as you can just charge to your room and pay at the of the week (convenient, yet dangerous!) Families - 4/23/2023 Confirmed reviews ALL. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Everyone was AMAzing but Juan is definitely the man !!! Yohelen, was amazing, very friendly. Certain parts of our site wont work well without it. 8225 | WBESJ.com Spa treatment booking required for one day pass. Total misdirection from the hotel. Total rip off. Apr 03, 2023; ID for Child . The hotel definitely caters to a younger crowd that enjoys to party. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. 3rd floor did have noise from dance club - I read horror reviews about this and brought a sound machine- Comida y bebida buena pero costoso. First Time Curio and what an experience !!! 0000103905 00000 n I was supposed to get an upgrade if one was available upon checkin , but I was denied . Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility. !The staff in the cafe was extremely pleasant, especially one older gentlemen with glasses. 6063 Ave Isla Verde, Carolina, PR 00979. 0000016265 00000 n The facility is really nice, music was good, stunning beautiful area would go again but with adjusted expectations. Dress code: During the day shirts and . Iconic hotel located on award-winning Isla Verde Beach, Four pristine pools with cabanas to enjoy, Newly renovated guest rooms, suites and villas. El San Juan/Fairmont has a better beach but the area doesn't have as many dining choices in walking distance. You can tell the hotel is trying to be hip and trendy by bringing in certain types of people to party. starting at. Book with Confidence :Flexible cancellationandsafety protocols. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I reminded them I also had a reservation for a double queen and moving me to a double queen was not accommodating my request, it was fulfilling my reservation. http://www.fairmont.com/puerto-rico/activities/pools-and-beach/, Join us for private events at our Beach Club! Fairmont is part of Accor Copyright The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 We had 10 high school grad boys and they all fit. It was hard to get towels and if you dont save a lounge chair fairly early(before 9) with an umbrella you will burn. OT. The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. No one was happy with the experience at this hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There are more places to choose from in the, el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico, 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Lock in the lowest price from these sites, Experience Fairmont Moments - Save up to 20%. Servicio fue excelente, el ambiente con los nios tambin. Between Friday, April 14, 2023 and Saturday, December 30, 2023. provides you with the opportunity to experience the beauty of the island safely Each design celebrates San Juans Value 3.9. At Fairmont El San Juan Hotel, I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. While these day excursions are larger in size, our focus on quality remains extremely high. This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. This is the version of our website addressed to speakers of English in the United States. requirement to provide proof of a negative COVID-19 test to return to the The water temperature was perfect! Customer review rating (ALL Rating) 3.8/5 878 reviews.