BT Enterprise Email: hlcopenreach@openreach.co.uk Looking for a particular Openreach employee's phone or email? I build the best network. I dont think those things change, whether we are tightly integrated into BT or separate.. Openreach boss Clive Selley BT PLC Ive had nothing but terrible service from OpenReach. of developments. Other executives include Mike McTighe, Chairman; Matt Davies, Chief Finance Officer and 14 others. Last year, Openreach forked out about 2bn with the lions share spent on laying full fibre cables. Reported broken line on 16 May. All rights reserved. We can keep this ramp coming basically.. It was time Clive is 54 years old and married with two children. Ask for their managers name and a contact number if they say they are going to ring you back, but most importantly you need a reference number for your complaint. WebClive Selley's business email address is c****y@bt.com What is Clive Selley's Phone Number? A Fact Check, Identifying BT and Virgin Media's Broadband Street Furniture 2020, Swapping to Broadband VoIP from a UK Copper Home Phone Line, A Comparison of Home Broadband Router Specs from the Big UK ISPs, 2018 Update - VDSL Router Options for UK FTTC Fibre Broadband ISPs, Retentions - Tips for Cutting Your Broadband Bill Without Switching ISP, 2017 UPDATE - Which is the Cheapest Unlimited Superfast Broadband ISP, The UK Electricity Costs of Home Broadband ISP Routers Compared, Tips and Advice for UK Students Choosing a New Broadband ISP, A Guide to Switching UK Broadband and Phone Provider After June 2015, 10 Top Tips for Boosting Your Home Wi-Fi Wireless Network Speeds, Router Options for UK FTTC Superfast Broadband ISPs (2015 UPDATE). He has been with the company since 1981 all his working life and is the best example of commitment working both ways. Amanda Newstead While Clive Selley focus on fibre is good, this is nothing special, its just another utiltiy that a telecom company like BT should have provided anyway, ages ago, all it does now is a late catchup. RouteZero: driving innovation forward on zero emission (adsbygoogle = window.adsbygoogle || []).push({}); Another customer Gill I spoke to had an enquiry relating to BT Building Maintenance. 12,831 people are Get contact details including emails and phone numbers (business How about answering the question: For what services to Telecommunications during Covid-19 exactly was Clive Selley rewarded? Search over 700 BT Complaints - Telephone Engineer Local Independent google_ad_slot = "5824045834"; New: March Intermedia now available see more. What made him more outstanding than the many frontline workers who truly served their communities during difficult pandemic times? so why is the customer out did you ask is it a pole on private land it is something that cant be fixed without private permissions there are a whole head of reason why a premises might be out of service for a significant period of time =. Clive Selley received was honoured for services to Telecommunications during Covid-19.. 13. --------------------------------------------------------------, The people who dont fit, get the only fun they get, https://phonebt.com/openreach-complaints/. Here are a selection of BT Complaints numbers, addresses, and alternative BT Openreach contact numbers I found on the Internet. BThas an R&D centre at Adastral Park near Ipswich in Suffolk as well as centres in Silicon Valley and people in Israel and India. Head office contact number directory for United Kingdom. Sky News on Twitter: "What to expect on Ian King Live on Sky Selley seems unfazed by the prospect of losing a key customer. It is Selley more than anyone else who will be expected to turn that pledge into reality. Selley returns to his analysis of big data and how it has helped BT manage its network. I couldnt possibly comment, he says, before pausing and adding witheringly: It was a packet for 10, not 20.. @Fastman: I suggest you read the article first! It doesnt mention fibre broadband. Happily for Mr Selley, Mr Corbyns broadband proposals are now dead as a dodo demolished at the polls by a Tory majority on Dec 12. In a world where the technology is changing so rapidly, as technologists all of us must commit to continued learning, he says. The internet of things is the major enterprise opportunity, as far as Selley is concerned. Putin would be proud of it. We spoke last week Geoff and you directed me to your website giving alternative contact numbers for BT. DSO & HLC Front Office Webclive.selley@openreach.co.uk. While you are waiting to hear back from these letters go through the normal channels of ringing an advisor and insist on getting the complaint escalated if you are still unhappy with the outcome. Your email address will not be published. What other private company started out with a similar nationwide infrastructure? You could try one last email or print it off and post to BT Head Office. And its just as important to understand the business. Merely arranging for the provision of some new or temporary telecom services for some Nightingale hospitals (not mentioned in Marks article) doesnt make Openreach an outstanding shining example while the majority of this country still doesnt have a fibre broadband utility. Openreach, as a telecom utility company, has been doing poorly for more than a decade, and a basic fibre utility is still not available to the majority of this country. //-->
Weve put a lot of effort into researching and developing a big data analytics tool that majors on visualisation so we have the ability to look across the large BT network estate for intrusion or anomalies in terms of traffic patterns, which might give us a clue to where we are being attacked.. A 2013 Which? BTs Clive Selleys future vision | CIO In 1987 I began a career as a British Telecom Engineer. London EC1A 7AJ Clive Selley's phone +44 ** **** *329 What industry does Clive Selley work google_ad_client = "ca-pub-5918297521031863"; /* Ex BT Engineers Complaints Blog */ google_ad_slot = "7465353033"; google_ad_width = 728; google_ad_height = 90; High Level Complaints Amanda Newstead DSO & HLC Front Office Openreach Web: Openreach.co.uk Email: hlcopenreach@openreach.co.uk He is confident that fibre will be a game changer for BT and its customers. You could also direct praise in the direction of the mobile networks for providing a 4G alternative for many of those for whom OR offering is very poor. Below are some executive team members name of Openreach corporate office United kingdom. BT PLC google_ad_client = "ca-pub-5918297521031863"; Selley admitted there had been some teething problems with the streaming on Android tablets, and that his team had found out about it through monitoring social media channels before any of their own systems flagged a problem. Required fields are marked *. For starters, in a move which could put a serious dent in Openreachs revenues, Virgin is considering opening up its own network to others such as Sky. Try working down a man mole all night long, with water pump and noisy generator thrashing away. Virgins network covers half the UK. WebClive Selley, CEO, Openreach said: Todays regulation will allow us to ramp up to 3 million premises per year providing vital next generation connectivity for homes and business right across the UK. Personally I would have escalated it to the CEO long before now. The best way to get to the high level BT Complaints department is to either email or write directly to the chairman or a member of the board or to the address on your phone bill. Phone: 0845 050 1614 Thats one home every 23 seconds, says Selley breathlessly. They put in circuits quickly to enable the Nightingale hospitals and deployed circuits to the adhoc testing sites around the county. While Openreach now has its own board, it remains part of the BT group and Selley reports directly to Philip Jansen, BT chief executive. We have put a lot of effort into building accredited learning pathways, which are online learning courses for our people so they can stay abreast of technology. Get started by entering your email address below. This is how life was back then. About 2.1 million UK homes now have access to full fibre a figure that is set to double this year to four million as pavements and roads across the land are carved up with diamond cutter machines designed to lay cables directly into trenches dug into the asphalt. Just what are you going to do about it xxx, Gnewton your ignorance astounds me as you clearly have no understand of the turnaround Clive Selley had on openreach in the last 5 years he has been in charge. Please review our, You need to be a subscriber to join the conversation. To call Clive Selley a BT veteran would be to understate the case. 30 mins later i was called by High Level Complaints team with refund and compensation, explained one complainant. Nice try to deflect from the subject and true facts. The International Institute of Communications website is built using modern technology and standards. Please use these numbers and email addresses with discretion High Level Complaints and the CEO are only to be contacted if you have explored other reasonable channels first to no avail. For more information on FTTx equipment and suppliers, visit the Lightwave Buyer's Guide. OR did nothing new or more under the so called pandemic. Im grateful and humbled to receive this award, and I see it as recognition for the extraordinary work done by thousands of people across Openreach during the last year. WebContact us +44 (0)20 8772 4824; enquiries@iicom.org; Follow Us. Openreach I love the idea of innovating in the technology field, he says. What to expect on Ian King Live on Sky News from 10am Analysis after the rate of inflation took a surprise leap Clive Selley, Chief Executive of Openreach Shadow Chancellor Rachel Reeves Sir Charlie Mayfield Sky 501 Watch live: https://trib.al/QtVED1A . Its a shame that Openreach hide from faults, its about time that someone senior comes to rural Norfolk and sees how bad a service they supply is. Maintenance of BT Buildings and property email elc@bt.com, OFCOM Reference Team (0300 123 3333) & (0807 312 762 762) handled my complaint and I was treated with the greatest of respect and efficiency. Meanwhile, Stephen John Terry was awarded as a Member of the Order of the British Empire (MBE) for services to Telecommunications, Media and Internet, albeit without any real context being given or organisations being named. Clive Selley - International Institute of Communications Lucky you they have taken 20 years to not fix mine, it might work for a week then it goes again. The trouble is I do not know the current address to use to fire off my email. The tosser shouldnt have been given a CDE period. The best way to get to the high level BT Complaints department is to either email or write directly to the chairman or a member of the board. This award is for all those who worked hard, day and night to provide better communication throughout the land. Openreach // ]]>. Correspondence Centre I was surprised and frankly confused.. I worked at BT for 23 years and now freelance as a Telephone, WiFi and Broadband Engineer. In this day you may contact Openreach uk through the corporate phone number, the Openreach email address, the head office, or social media etc. All she had was BT.com as a contact address, and phoning India was a complete waste of time. Are you at the end of your tether trying to raise Openreach Complaints and talk to someone that can understand and help you? How do I defend against that? For starters, all of Selleys spending plans are conditional on BT signing them off later this year at the expense of shareholders, who might prefer a juicydividend. Myself and my team cover the whole of the UK. Its very important that others consider a balanced strategy because we could all charge into building in London, Manchester, Birmingham, Glasgow, Cardiff all the big urban areas. Sadly, the honours list has never been particularly big on detail. Trees and bushes were untidy at the local telephone exchange and she needed them cut back. Selley says he has noticed that customer interaction with BT has become increasingly digital both in its consumer and business markets, especially in the UK. Everyone has been conned and you lot lap it up. Big data visualisation will become important because to my mind the biggest issue is not the processing of big data, but its consumption by real humans. She found out the following: You could type an email or a letter and send it to an address below 1st class post. Ask for their managers name and a contact number if they say they are going to ring you back, but most importantly you need a reference number for your complaint. There are plenty of other FTTP CPs out there! I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses. BT names Clive Selley new Openreach CEO | Lightwave WebWe use cookies to bring you a great browsing experience - and to find ways to make it even better. Ive helped many customers with these with a high success rate. Unlike the CEO the guy concerned is unlikely to be able to act on unsolicited mail. Durham has told this title recently, the pharma sector is under considerable pressure as drug patents expire and the global demand for healthcare increases. Once again I take no responsibility for incorrect numbers or info here, I found this info on forums and have just collected together what I thought might be relevant and help you. I expect others to help.. Today we are predicting when parts of the network will fail, rather than merely understanding after the event why the network failed, he continues.